Get in touch

Contact Roll Payments

Call, email, or send the form and we will come back within one business day. Whether you want a demo, you are already with us and need something fixed, or you just want to know what you are actually paying to accept cards, it is the same team either way.

Phone

1-800-409-0555Monday to Friday, 9:00 to 18:00 Pacific

Email

support@rollpay.coSales and support, same inbox

Office

41176 Guava Street, Unit AMurrieta, CA 92562. Mail and deliveries only, we do not run a walk in counter.

Where we work

Academies nationwideU.S. based billing and technical support on every account

Free demo call

Book a demo in 60 seconds.

We reach out within one business day to schedule.

    Trusted by hundreds of martial arts academies nationwide

    What are you after

    Reaching the right person faster

    One phone number and one inbox, but telling us which of these it is gets you to the right desk on the first reply.

    DemoYou want to see the platformBring a recent processing statement and your current software invoice. We will show you the same month on a flat fee with dual pricing, and what the free transition would involve for your roster.
    SupportYou are already with us and something needs fixingTry the help center first, which has step by step articles on students, registration, classes, the schedule, billing and notifications, plus search. If it is not in there, call or email and say your academy name. U.S. based support is included with every account, with no premium tier to buy.
    BillingA question about a member paymentOur billing team handles failed cards, retries and follow up as your academy. If a specific member needs sorting out, tell us who and we will pick it up.
    SafetySafe Academy 360 and screeningQuestions about coach certification, registration screening or enrolling your academy in the program go to the same place. Details are on the Safe Academy 360 page.
    CareersYou want to work with usWe hire for payments sales. See the careers page for what is open and how to apply.

    Possibly faster than calling

    The questions we get asked most, already answered

    If one of these is what brought you here, the answer is a click away and does not need a phone call.

    What does it cost?$199.99 per gym per month flat, and what sits outside it→ How do I stop paying card fees?Dual pricing explained, with a savings calculator→ What does the software do?Members, belts, attendance, scheduling and waivers→ Who chases failed payments?Our billing team, contacting members as your academy→ Everything elseTwenty nine answers on pricing, billing, software and safety→ How do I do this in the app?The help center: search, step by step guides and what is new→ Who are you?The team, how the company started and what we fund→

    Bring your numbers and we will do the maths

    A recent processing statement is all it takes to see what your academy is paying today and what it would pay on a flat fee. No obligation, and nothing is charged until you decide to move.

    Book a demo