Privacy Policy

1. Overview

Roll Payments provides credit card processing and gym management software designed for martial arts and fitness academies. Your privacy and the security of your data are extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and related services.

By accessing or using RollPay's services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services immediately.

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2. Information We Collect

We only collect the minimum information needed to provide and improve our services.

A. Information You Provide

• Contact details such as your name, phone number, email address, and business name.
• Payment information (including credit card or bank details) when setting up merchant accounts.
• Account credentials such as usernames and passwords.
• Gym member information when processing memberships, waivers, or billing.
• Communications sent to our support team.

B. Information Collected Automatically

• IP address, browser type, device information, and operating system.
• Usage data (pages visited, time spent, referral URLs).
• Cookies and tracking technologies via Google Analytics, Meta Pixel, and Tag Manager to improve performance and marketing.

C. Information from Third Parties

• Payment processors and merchant partners (e.g., SignaPay and Accept.Blue).
• Gym owners or administrators who input member data into the RollPay system.

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3. How We Use Your Information

• Provide and manage your account and payment processing.
• Manage gym memberships, billing, and recurring payments.
• Communicate updates, invoices, and system notices.
• Improve the RollPay platform through analytics and user feedback.
• Prevent fraud and comply with legal obligations.
• Conduct marketing campaigns (you can opt out at any time).

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4. Sharing Your Information

We never sell your data. We may share information only with:

• Payment processors (SignaPay, Accept.Blue, etc.) for secure transactions.
• Service providers who help operate our software, servers, or communications.
• Legal authorities when required by law or to enforce our rights.
• Affiliated companies under RollPay for internal operations or business continuity.

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5. Data Security

• PCI‑DSS Level 1 compliant processing.
• SSL/TLS encryption on all transactions.
• Encrypted data storage and secure credential hashing.
• Access restricted to authorized personnel only.

If a data breach occurs, we will notify affected parties and regulatory authorities in accordance with applicable laws.

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6. Data Retention

We retain data only as long as necessary for business and compliance purposes. Signed waivers and transaction records are stored in perpetuity in secure, encrypted storage for audit and regulatory compliance.

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7. Your Privacy Rights

• Access or request a copy of your personal data.
• Correct or delete your data.
• Withdraw consent or object to processing.
• Request data portability.

To exercise your rights, contact us at support@rollpay.co.

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8. Cookies & Tracking

We use cookies and tracking pixels from Google and Meta to enhance your experience, analyze site usage, and deliver relevant advertising. You can control cookie settings in your browser or opt out of targeted ads through YourAdChoices.

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9. Data Transfers

Data may be processed or stored in the United States. By using our services, you consent to the transfer and processing of your information in the U.S., which may have different data protection laws than your home country.

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10. Children's Privacy

Our services are intended for business use by adults. We do not knowingly collect data from individuals under 18. If we learn that personal information has been collected from a minor without consent, we will delete it immediately.

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11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the new effective date. Continued use of our services after changes means you accept the revised policy.

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12. Contact Us

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Compliance Notes

PCI, CCPA & GDPR